International customer support executive

Description

We are seeking an International Customer Support Executive to join our dynamic team in India. The ideal candidate will be responsible for delivering outstanding support to our international customers, ensuring their inquiries are handled efficiently and effectively.

Responsibilities

• Provide exceptional customer service to international clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to improve customer experience and resolve complex issues.
• Assist in the development of customer service policies and procedures.

Skills and Qualifications

• 1-3 years of experience in customer support or related field.
• Excellent verbal and written communication skills in English and preferably another international language.
• Strong problem-solving abilities and attention to detail.
• Proficient in using customer support software and CRM systems.
• Ability to work independently and as part of a team in a fast-paced environment.